Do you offer insurance?
Insurance facilities should be covered by the sender against total loss of parcels. (Note that no insurance amount will
Do you provide packaging?
Yes, various box sizes are available at our branches.
What are the payment options?
Cash Bank Deposit *Card payments are accepted at our Wellawatte branch with a 3% bank charge.
When are international flights scheduled?
Express: Daily. Economy: Mondays, Wednesdays, and Fridays (subject to holidays and flight changes).
What are the available shipping options?
We offer: Express (4-5 working days) Standard (8-10 working days) Economy (10-12 working days) (Note: Delivery times depend on
How are shipping rates calculated?
Rates depend on destination, weight, and volume. Check rates on gtve.com or contact us.
Are there special rates for heavy shipments?
Yes, for shipments over 11kg. Contact us for details.
What is the maximum weight allowed?
Express: 20kg per box. Economy: 25kg per box. (This will depend on the destination country)